Tuesday, August 5, 2008

Moments of Truth (I)

Wiki Aguas conducted half of the Moments of Truth (or Moments of Half Truth??) Module from the Successful Club Series this morning. Moments of Truth Module can be conducted in two separate sessions: first part is a speech on the conduct of a club's regular meeting and the influence on members and potential members, second part is an honest and objective evaluation by all the attending members to assess the club's strengths and weaknesses that our club needs to address.

From the Moments of Truth Module, the Moments of Truth as applied to our club specifically is defined as "A Moment of Truth is an episode when a prospective member or Toastmaster comes in contact with any aspect of the Toastmasters experience and forms an impression of a Club's quality and service."

The six critical areas that influence our members or potential members are:
1. First impressions
2. Membership orientation
3. Fellowship, variety and communication
4. Program planning and meeting organization
5. Membership strength
6. Achievement recognition

For those members who missed the meeting morning, Wiki Aguas will be conducting the second half of the Moments of Truth on August 19th. All members are encouraged to attend and provide his/her evaluation as this will help the club greatly.

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